Privacy and Cookies

Privacy Policy

Welcome to our e-commerce site (hereinafter "the site").

For Silca dei F.lli Beldì S.r.l., your privacy and the security of your personal data are extremely important. For this reason, we collect and manage your personal data with the utmost care and take specific measures to keep it secure, in accordance with the provisions of the General Data Protection Regulation (EU 679/2016 – hereinafter GDPR).

Data Controller

The Data Controller is Silca dei F.lli Beldì S.r.l., with registered office at Via Santa Margherita, 15 – 21019 Somma Lombardo (VA) (Italy), Tax Code and VAT No. 00228170122.

For any clarification, question, or requirement related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to the email address: silca@silca.eu.

Types of Data Processed

Data provided by the user

The personal data processed by Silca dei F.lli Beldì S.r.l. are those that the user optionally, voluntarily, and explicitly provides by filling out the forms on the site. Specific summary information notices will be progressively reported or displayed at the bottom of the various data collection forms present on the site's pages.

When creating your profile, we offer you the opportunity to use the following services:

  • My orders: track your order shipments, exchange or return items, and view your order history.
  • My details: manage your registration data.
  • My addresses: save or modify your addresses to always have them on hand and complete your purchases faster.
  • My cards: save or modify the payment cards you use for your purchases to complete your orders quickly and securely.

Please note that personal data registered in your Google account may be collected (subject to the applicable terms of use of the specific platform) if you choose to access your profile using that account.

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data and information whose transmission is implicit in the use of Internet communication protocols and which could allow users to be identified through processing and association with data held by third parties. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the numerical code indicating the status of the response given by the server (successful, error, etc.), and other parameters related to the user's operating system and IT environment. These data are used solely to obtain anonymous statistical information on the use of the site and are deleted immediately after processing, except when they need to be used to ascertain responsibility in case of hypothetical computer crimes against the site.

Processing Methods

In relation to all the activities mentioned above, we will process your personal data mainly using IT and electronic tools; the tools we use guarantee high security standards, in full compliance with current privacy legislation.

Data Disclosure

Your personal data is processed by duly trained personnel of Silca dei F.lli Beldì S.r.l., acting as the Data Controller. Furthermore, for organizational and functional needs related to the provision of services on the Site, your data may be processed by our suppliers. These include banking operators, internet providers, companies specialized in IT and telematics services, couriers, marketing agencies, and companies specialized in market research and data processing.

Your data may be transmitted to police forces and judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and safeguarding from threats to public security, and/or to allow Silca dei F.lli Beldì S.r.l. to establish, exercise, or defend a legal claim, as well as for other reasons related to the protection of the rights and freedoms of others.

Optional Data Provision

Apart from what is specified for navigation data, the user is free to provide their personal data. However, failure to provide them may make it impossible to obtain the requested service.

Data Retention

We retain your personal data for a limited period of time depending on the purpose for which they were collected, at the end of which your personal data will be deleted or otherwise irreversibly anonymized. The retention period differs depending on the processing purpose and is stated in the summary information notices displayed or provided at the bottom of the data collection forms.

Data Subjects' Rights

The legislation regarding personal data protection expressly provides for certain rights for the individuals to whom the data refers (the data subject). Specifically, pursuant to Articles 15 to 21 of Regulation (EU) 2016/679, each data subject has the right to obtain confirmation as to whether or not personal data concerning them exist, to be informed of the source, purposes, and methods of processing, to request updates, rectification, integration, as well as the erasure of data processed unlawfully or when one of the grounds specified by Article 17 of Regulation (EU) 2016/679 applies.

If you believe that the processing of your personal data has been carried out unlawfully, you can lodge a complaint with one of the supervisory authorities responsible for compliance with personal data protection rules. In Italy, complaints can be submitted to the Garante per la Protezione dei Dati Personali (Italian Data Protection Authority) at http://www.garanteprivacy.it/.

Changes to this Policy

The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described so far. Consequently, this privacy policy may undergo changes and additions over time, which may also be necessary in reference to new regulatory interventions regarding personal data protection.

We therefore invite you to periodically check its contents: where possible, we will try to inform you promptly of any changes made and their consequences. The updated version of the privacy policy will, in any case, be published on this page, indicating the date of its last update.

Legal References

Directive 2002/58/EC – concerning the "processing of personal data and the protection of privacy in the electronic communications sector."

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Cookies

We use cookies to ensure the proper functioning of our site, personalize content, provide a smooth browsing experience, and analyze our website traffic.
This document provides detailed information on the use of cookies and their types, how they are used on our site, and how they are managed.

Cookies on the site are disabled until they are accepted.

Cookies are computer files or partial data that are stored on your computer (or other web-enabled devices such as smartphones and tablets) when you visit a site. A cookie usually contains the name of the site it comes from, its 'lifespan' (how long it stays stored on the device), and a value that is normally a randomly generated unique number.

Types of Cookies

Technical or functional cookies
Technical or functional cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. This type of cookie ensures that certain parts of the website work properly and that user preferences remain known. This way, you don't need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent. The website cannot function properly without these cookies.

Analytical cookies
Analytical cookies help website owners understand how visitors interact with sites by collecting and reporting information anonymously. Since statistics are tracked anonymously, no permission is required for their placement.

Marketing / profiling cookies
Marketing / profiling cookies are cookies or any other form of local storage used to display advertising or to track the user on this website or across several websites for marketing purposes. The purpose is to display ads relevant to the individual's interests and potentially send advertising messages or content in line with the preferences shown by the user while browsing the web. These cookies are served through the site by third parties and require user consent to be installed.

Cookies Used by the Site

Below is the updated list of cookies used by the site.

Social Plug-Ins

This website contains plug-ins for major social networks (Facebook, Twitter, Instagram, Pinterest, Whatsapp, Google+, LinkedIn) recognizable by their respective logos, allowing users to share pages or news or view videos uploaded from our site. Please note that by clicking on one of the aforementioned logos, your personal data may also be accessed by the companies managing these social networks, and Silca dei F.lli Beldì S.r.l. might view some public information on your social profile.

The collection and use of information by such third parties are governed by their respective privacy policies, which you are requested to review at the following links:

Facebook Pixel

This site collects data using the Facebook pixel. For more information on how it works, please refer to the following link: https://www.facebook.com/business/learn/facebook-ads-pixel.